About ShineOrbit Professional Cleaning
Since our founding in 2018, ShineOrbit has been Metro Manila's premier cleaning service, transforming spaces and creating healthier environments for over 500 satisfied clients across the region.
Our mission goes beyond simply cleaning - we're dedicated to fostering clean, healthy environments that enhance the quality of life for families and productivity for businesses throughout Manila, Makati, Quezon City, and beyond.
Meet Our Professional Team
Sarah Martinez
Operations Manager
With 8 years in facility management, Sarah oversees all client operations and ensures consistent service delivery across Metro Manila. She specializes in commercial cleaning protocols and team coordination.
Michael Torres
Lead Cleaning Supervisor
Michael leads our residential cleaning teams with precision and care. His attention to detail and commitment to customer satisfaction has earned us numerous repeat clients throughout Makati and Quezon City.
Luz Santos
Senior Cleaner
Luz has been with us since our founding year and brings unmatched expertise in both residential and commercial cleaning. She specializes in eco-friendly cleaning methods and stain removal techniques.
Our Journey Since 2018
Company Founded in Makati
ShineOrbit Professional Cleaning was established with a vision to provide exceptional cleaning services to Metro Manila residents and businesses. Starting with a small team of dedicated professionals, we focused on building trust through reliable, high-quality service.
Expanded to 5 Metro Manila Cities
Building on our initial success in Makati, we expanded our services to reach clients in Quezon City, Manila, Pasig, Taguig, and Caloocan, establishing ourselves as a regional cleaning service provider.
Eco-friendly Certification Obtained
We achieved certification for using environmentally safe cleaning products and methods, reflecting our commitment to both effective cleaning and environmental responsibility for our clients' health and the planet.
Commercial Division Launched
We launched our specialized commercial cleaning division, serving office buildings, retail spaces, and industrial facilities with tailored cleaning solutions and flexible scheduling to meet business needs.
24/7 Emergency Services Added
Recognizing the need for emergency cleaning services, we introduced our 24/7 rapid response team to handle urgent situations such as water damage, unexpected messes, and urgent sanitation requirements.
500+ Clients Milestone Reached
We celebrated serving over 500 satisfied clients across Metro Manila, demonstrating our growth and the trust our community places in our cleaning services. This milestone reflects our dedication to quality and customer satisfaction.
Certifications & Training
OSHA Safety Training
All our staff complete comprehensive Occupational Safety and Health Administration training, ensuring safe cleaning practices and proper handling of equipment and chemicals.
Eco-cleaning Certification
Our team is certified in eco-friendly cleaning methods and products, ensuring safe, effective cleaning that protects both your family's health and the environment.
Customer Service Excellence
Our staff undergoes regular customer service training to ensure professional, courteous, and responsive interactions with every client, every time.
Equipment Operation
Our team is trained on professional-grade cleaning equipment including commercial vacuums, floor buffers, pressure washers, and specialized cleaning tools for optimal results.
First Aid & Emergency Response
All team members are trained in basic first aid and emergency response procedures, ensuring safety and quick action during any unexpected situations while working in clients' properties.
Continuous Professional Development
We invest in ongoing training and professional development for our staff, ensuring they stay current with the latest cleaning techniques, products, and safety protocols.
Professional Equipment & Supplies
Commercial-Grade Vacuum Cleaners
We use professional-grade vacuum cleaners with HEPA filtration systems that effectively remove dust, allergens, and microscopic particles from carpets and hard floors, ensuring a thorough clean for all surfaces.
Eco-Friendly Cleaning Solutions
Our carefully selected eco-friendly products are safe for children and pets while maintaining powerful cleaning effectiveness. These biodegradable solutions protect your family's health and the environment.
Microfiber Cleaning Systems
Our advanced microfiber cleaning systems use specialized cloths and mops that trap dirt and bacteria more effectively than traditional cotton materials, providing superior cleaning results while reducing cross-contamination.
HEPA Filtration Equipment
We utilize HEPA-rated air filtration equipment to remove 99.97% of airborne particles, significantly improving indoor air quality and reducing allergens in your home or office environment.
Professional Stain Removal Tools
Our specialized stain removal equipment and treatments can tackle tough stains on carpets, upholstery, and hard surfaces. We use targeted methods for different stain types to maximize effectiveness without damaging materials.
Safety Equipment & PPE
We maintain comprehensive personal protective equipment including non-slip footwear, appropriate gloves, and respiratory protection when needed, ensuring both our team and your property remain safe throughout the cleaning process.
Quality Assurance Process
Pre-Cleaning Property Assessment
Before we begin any cleaning service, our team conducts a comprehensive assessment of your property. We identify high-priority areas, discuss your specific needs and preferences, and develop a customized cleaning plan that ensures nothing is overlooked.
- Thorough walkthrough with client or property representative
- Identification of delicate surfaces requiring special care
- Documentation of existing condition for quality comparison
- Customized cleaning plan based on specific requirements
Real-Time Cleaning Supervision
Throughout the cleaning process, our supervisors conduct regular inspections to ensure all work meets our high standards. This real-time monitoring allows us to address any issues immediately and maintain consistent quality throughout the service.
- Scheduled supervisor check-ins at key cleaning milestones
- Ongoing assessment of cleaning effectiveness
- Immediate adjustment of techniques or products as needed
- Detailed documentation of progress and any special circumstances
Post-Cleaning Quality Inspection
After completing the cleaning service, our quality control team conducts a detailed inspection against our comprehensive checklist. This final review ensures that every area meets our high standards before we consider the job complete.
- Comprehensive room-by-room inspection using quality checklist
- Verification of all requested cleaning tasks
- Comparison with pre-cleaning photos when available
- Identification and correction of any missed areas
Client Walkthrough and Approval
We invite you to conduct a walkthrough with our supervisor to review the completed work. This collaborative approach ensures your complete satisfaction and gives you the opportunity to request any adjustments while our team is still on-site.
- Guided walkthrough of all cleaned areas with client
- Opportunity to address any concerns while team is present
- Documentation of client feedback and approval
- Immediate correction of any unsatisfactory areas
Follow-Up Satisfaction Call
Within 48 hours of completing your service, we conduct a follow-up call to ensure your continued satisfaction with our work. This ongoing communication helps us maintain our high standards and build long-term relationships with our clients.
- Personal call from service coordinator within 48 hours
- Detailed discussion of service satisfaction and quality
- Opportunity to provide feedback and suggestions
- Scheduling of future services if requested
Continuous Improvement Feedback
All client feedback is valuable to us. We regularly review client satisfaction data, feedback forms, and inspection results to identify areas for improvement and enhance our cleaning protocols, ensuring we consistently deliver exceptional service.
- Regular review of all client feedback and satisfaction ratings
- Team training updates based on performance data
- Process improvements identified through quality assurance metrics
- Regular service standard updates based on client preferences
Metro Manila Service Coverage
We proudly serve clients throughout Metro Manila with professional cleaning services. Our strategically located team ensures prompt service delivery to your area.
Service Areas
Core Areas (30-60 min response)
- Makati City
- Quezon City
- Manila
- Pasig City
- Taguig City
Suburban Areas (60-90 min response)
- Caloocan
- Las Piñas
- Makati Extension
- Mandaluyong
- Marikina
- Muntinlupa
- Navotas
- Paranaque
- Pasay
- San Juan
- Valenzuela
Emergency Services: Available 24/7 for all Metro Manila areas with 2-3 hour response time for urgent cleaning situations.
Standard appointment booking: Contact us
Expanding Coverage
We're continuously working to expand our service coverage throughout Metro Manila. Contact us to see if we service your specific area.
Check Your AreaDon't see your area listed? We're always looking to expand our service coverage. Contact us to check availability in your neighborhood.
